Thomas

Support

Open a GitHub issue with the Thomas version, operating system, and the exact action that failed.

Report an issue

Open a GitHub IssueChoose issue type

What to include

Send enough detail to reproduce it:

  • What command you ran (or what you clicked).
  • The error message you saw.
  • Your OS and Thomas version.
  • Steps to reproduce the issue, if possible.

Issue template

Copy and paste this into your GitHub issue:

issue-template.md
## What failed
- Command or prompt that triggered the issue
- Expected output
- Actual output

## Environment
- Thomas version
- OS and architecture

## Repro steps
- Exact reproduction steps
- Last 20 lines from logs (if available)
- Screenshot or terminal capture

Common fixes

Installer won't run
  • Make sure the download matches your operating system.
  • Run the checksum command from the Download page to verify the file.
  • Try the installer again with logging enabled.
Command blocked or denied
  • Check your approval settings and policy mode.
  • Confirm the command exists in your installed version.
  • Include the full error output when reporting the issue.
Something isn't working right
  • Check the latest release notes for breaking changes.
  • Try the same action on a fresh install if possible.
  • Include a timestamped log excerpt when reporting the issue.

Please don't include API keys, tokens, or passwords in bug reports. Replace them with redacted values.